FAQ

FREQUENTLY ASKED QUESTIONS

Are Henrietta’s products gluten free?
Henrietta’s Slow Cooker Sauce IS gluten free, however it is not prepared in a certified GF facility and does contain liquid smoke and vinager. Henrietta’s Sloppy Joe Mix is NOT gluten free.

What forms of payment do you accept?
Through Pay Pal we accept all major credit cards (Visa, MasterCard, Discover and American Express). We also accept cashiers checks, money orders or personal checks. Please note that all orders paid by personal check shall be processed and shipped once payment has been received and processed.

What is your security and privacy policy?
We know how important your privacy is so we respect and are committed to protecting it. We will not release your personal information with anyone outside of Qwiznibet Square Junction LLC or our reputable partner Zazzle. We will only use your personal information (email address, telephone number, address, etc) to process your order or to contact you directly if we have any questions or concerns about your order. Your financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used only to bill you for products and services.

What are your shipping rates?
For shipments within the United States, customers´ rates are based on package, total weight of content and your location. We use UPS standard for baked goods and USPS for books so we can assure you our rates are competitive. Some orders may be calculated separately.For apparel / household goods / collectibles shipping rates.

How long will my order take?
Orders will vary depending on order. We use 3-5 day ground service, however for an additional fee you can get a package sent overnight, once it has been processed. Some orders may be shipped separately.

Do you do rush orders?
Yes, for an additional fee. Please contact us via phone to assure the expediting process.

Do you charge sales tax?
We do not charge sales tax on food, however if you would like to order collectibles, we do charge 7.75% sales tax on all non-food items.

Do you offer Fundraising opportunities? Yes, we offer fundraising opportunities to local schools, churches or non-profit organizations.

Do you offer wholesale pricing? At this time we only wholesale pricing on Henrietta’s Specialty Foods. Call or email for quote.

Do you charge any other fees?
*A $12.50 Hi-Temp charge may apply to”baked goods” shipments made during warm weather conditions. Some baked goods require an over night shipping during hi-temp times.

Do you license your cartoon characters?
Yes, you can contact our licensing department for a licensing agreement. We require characters to be imaged by our illustrator and product must be approved. E: licensing(at)qwiznibet(dot)com

Contact: (612) 345-5821
E: contact(at)qwiznibet(dot)com